Shipping policy

Shipping Policy

At Velora, we are committed to delivering your orders as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

  • Standard delivery within India typically takes 5–12 business days.

  • Delivery times may vary depending on your location, courier service, and product availability.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can use this tracking number to monitor the status of your shipment.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer free shipping on selected products or promotional campaigns.

Delays

  • While we strive to meet estimated delivery times, unexpected delays due to weather, logistics, or other circumstances may occur.

  • We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team, and we will be happy to assist you.

Thank you for shopping with Velora!